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STEBBY
5
Information about Stebby
Stebby accounts
Personal account vs compensation account
Categories
Stebby's Customer Support
Stebby for Newbies
Instructions for a new User
1
Guide for a new User
Instructions for a new company's group
1
Guide for a new company's group
Instructions for a new Service Provider
1
Guide for a new Service Provider
For New Users
1
Guide for a new Event Organizer
Stebby for a Service provider
Creating an account, setting it up and editing
8
How to create a Service Provider account in Stebby? What are the terms for joining?
I created the Service Provider's account, but it can not be found from the search?
How to add and edit Services and Service groups?
How to change the information of the Point of sale (POS)?
How to choose and change the Service Provider account's Package?
See all 8 articles
Selling services
8
How to use the cashier system in Stebby?
Where can I see the history of services sold?
Why won't I receive the personal information of the customer and can I get to know who bought the ticket?
How to extend pre-purchased tickets?
It is not possible to sell a service. What could be the reason?
See all 8 articles
Tax exemption
0
Withdrawals, service fees, API and integration
2
How can I withdraw money to my company's bank account and what are the service fees?
How to activate API and add/change the codes of the service in Stebby?
Using the system
3
Discounts
Monthly and quarterly campaigns/sales
How can I close my Service Provider account?
Stebby for an Employer
Employees and compensations
7
How to use Stebby? Instructions for the company group's administrator
How can I add employees?
How to change the employees’ compensation or add the compensation manually?
How can I create a compensation plan?
How to add multiple administrators?
See all 7 articles
Billing
4
How is the service fee set up?
When does a company receive an invoice about the usage of services in Stebby?
How to add money to the company’s account and set the proforma invoice to the company’s email?
E-invoice
Receipts related
1
How does compensation for receipts work?
Transactions and reports
2
How can I see the history of the employees' compensation transactions?
Tax exemption report
Varia
4
Can the compensation also be used by friends and family?
How to add an exception for buying a ticket for an event?
How to purchase Stebby gift card as an Employer?
How can I close a Company account?
Stebby for a Regular user
Stebby for a Regular user
9
Username - what is it and how to change it?
Password - how to change or restore it?
Personal identification code - how to add it and why?
How can I add money to my personal account? What to do when the money has not been transferred to my Stebby account?
My employer has registered my account, but I don't have the account details. What to do?
See all 9 articles
Join your company
6
How can I join my company's group in Stebby?
My balance is 0€. Why and what to do next?
How do I accept the invitation to join the company's group?
I was removed from my company's group. What happens to my Stebby account?
My account received compensation. What does this mean?
See all 6 articles
Buying services
10
How can I use my compensation provided by my employer in Stebby?
How to recognise services with tax exemption in Stebby?
When does my ticket expire?
How can I return a ticket?
What to do after purchasing a ticket from Stebby?
See all 10 articles
Receipts
3
How to add a receipt?
Why haven't I received the money for my receipt?
I was notified that my receipt needs changes to be made. What should I do?
Other
5
I can't find a certain Service Provider/Event Organizer from Stebby - what to do?
How to use the Training Diary in Stebby?
How to purchase and redeem a Stebby gift card?
How to register to an event?
What to do after registering for an event through Stebby?
Stebby for Event Organisers
How to add an event?
3
How to add an event?
I created an Event Organizer's account, but it can not be found from the search?
How to create ticket templates and sets?
Registrations
3
How can I see the registered participants?
Why can't people register for my event, if the Events category is compensated for them?
How to cancel or make changes to registrations?
How to make changes to an event?
2
How to cancel an event?
How to make changes to an event?
Other
2
How can I withdraw money to my company's bank account and what are the service fees?
How to make my event stand out in Stebby?
Help Desk Software
by Freshdesk Support Desk