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STEBBY
5
Information about Stebby
Stebby accounts
Personal account vs compensation account
Categories
Stebby's Customer Support
Stebby for Newbies
Instructions for a new User
1
Guide for a new User
Instructions for a new company's group
1
Guide for a new company's group
Instructions for a new Service Provider
1
Guide for a new Service Provider
For New Users
1
Guide for a new Event Organizer
Stebby for a Service provider
Creating an account, setting it up and editing
7
How to create the Service Provider account in Stebby? What are the terms for joining?
I created the Service Provider's account, but it can not be found from the search?
How to add and edit Services and Service groups?
How to change the information of the Point of sale (POS)?
How to choose and change the Service Provider's package?
See all 7 articles
Selling services
6
How to use the cashier system in Stebby?
Where can I see the history of services sold?
Why won't I receive the personal information of the customer and can I get to know who bought the ticket?
How to extend pre-purchased tickets?
It is not possible to sell a service. What could be the reason?
See all 6 articles
Tax exemption
1
When does my service group belong to Estonia's tax exemption?
Withdrawals, service fees, API and integration
2
How can I withdraw money to my company's bank account and what are the service fees?
How to activate API and add/change the codes of the service in Stebby?
Using the system
3
Discounts
Monthly and quarterly campaigns/sales
How can I close my Service Provider account?
Stebby for an Employer
Employees and compensations
7
How to use Stebby? Instructions for the company group's administrator
How can I add employees?
How to change the employees’ compensation or add the compensation manually?
How can I create a compensation plan?
How to add multiple administrators?
See all 7 articles
Billing
4
How is the service fee set up?
When does a company receive an invoice about the usage of services in Stebby?
How to add money to the company’s account and set the proforma invoice to the company’s email?
E-invoice
Receipts related
1
How does the compensation for receipts work?
Transactions and reports
2
How can I see the history of the employees' compensation transactions?
Tax exemption report
Varia
2
Can the compensation also be used by friends and family?
How to add an exception for buying a ticket for an event?
Stebby for a Regular user
Stebby for a Regular user
7
Username - what is it and how to change it?
Password - how to change or restore it?
How can I add money to my personal account? What to do when the money has not transferred to my Stebby account?
My employer has registered my account, but I don't have the account details. What to do?
How to choose from which compensation account the compensation will be used first?
See all 7 articles
Join your company
5
How can I join my company's group in Stebby?
My balance is 0€. Why and what to do next?
How do I accept the invitation to join the company's group?
I was removed from my company's group. What happens to my Stebby account?
My account received compensation. What does this mean?
Buying services
9
How can I use my compensation provided by my employer in Stebby?
How to recognise services with tax exemption in Stebby?
When is my ticket expiring?
How can I return a ticket?
What to do after purchasing a ticket from Stebby?
See all 9 articles
Receipts
2
How to add a receipt?
Why haven't I received the money for my receipt?
Other
2
I can't find a certain Service Provider/Event Organizer from Stebby - what to do?
How to use the Training Diary in Stebby?
Stebby for Event Organisers
How to add an event?
1
How to add an event?
Registrations
2
How can I see the registrated participants?
Why can't people buy a ticket to my event, if the Events category is compensated for them?