Withdrawals can be made in the Event Organizer's account in the "Finances" - "Withdrawals" view.


When making a withdrawal, fill in the fields with the necessary information (payment reference number is optional). It is not mandatory to withdraw the entire amount at once. To change your company's bank account settings, please refer to Stebby's Customer Support team at info@stebby.eu

NB! Payments may only be made to the legal entity associated with the account! The more detailed possibilities/terms of the package can also be found in the Event Organizers account in the "Settings" - "Package" view.


The withdrawal will be made in accordance with the Terms and Conditions of the selected package. The Service Fee will be deducted from the withdrawal amount before the transfer. After the payment has been made, a confirmation will be sent to your email address. You will see the related invoice in the "Finances" - "Invoices" view. You do not need to send this invoice to Stebby, because the invoice is prepared directly for accounting.

Keep in mind that regarding the package Terms and Conditions, the amount of withdrawals made in the current month might be limited!


Service fee rates: 

"Starter" package - 0%
"Basic" package - 1.25%

"Bronze" package - 3.5%

"Silver" package - 5%

"Gold" package - 10%