Selling services

How to use the cashier system in Stebby?
The cash register system can be used while being in the Service Provider's account by clicking the "Cashier" button in the left column.   T...
Tue, 17 May, 2022 at 2:59 PM
Where can I see the history of services sold?
The sales transactions can be seen in the Service Provider's account in the "Finances" - "Sale transactions" view.   In this view...
Tue, 8 Dec, 2020 at 3:08 PM
Why won't I receive the personal information of the customer and can I get to know who bought the ticket?
Stebby respects the privacy of its Users' and the correct handling of data. Therefore, information letters will not be issued to the Service Provider,...
Thu, 10 Dec, 2020 at 4:29 PM
How to extend pre-purchased tickets?
From 15 February 2020, pre-purchased Tickets can be extended only by all Service Providers who are in the Standard or Gold package. If the Service Provider ...
Tue, 31 Jan, 2023 at 2:41 PM
It is not possible to sell a service. What could be the reason?
A failure while selling a service can occur due to the following reasons: Personal identification code or User's name is incorrect - check the Use...
Mon, 30 May, 2022 at 3:02 PM
How long are the tickets active for usage?
Each Service Provider can set the number of days for the purchased Ticket, how long the Ticket is valid or the validity date until which the Ticket is valid...
Tue, 31 Jan, 2023 at 11:06 AM
What to do if you need to cancel a transaction?
If you happen to sell a wrong ticket to the User from the cashier, the User has reconsidered the service they would like to receive, the service has acciden...
Wed, 18 May, 2022 at 4:49 PM
What happens when a User's ticket expires?
When a User's ticket has expired, it cannot be used, reactivated or extended. Expired tickets are not eligible for refunds. The Service Provider will o...
Thu, 15 Sep, 2022 at 2:43 PM