Stebby

STEBBY 5

• Information about Stebby
• Stebby accounts
• Personal account vs compensation account
• Categories
• Stebby's Customer Support

Instructions for a new User 1

• Guide for a new User

Instructions for a new company's group 1

• Guide for a new company's group

Instructions for a new Service Provider 1

• Guide for a new Service Provider

For New Users 1

• Guide for a new Event Organizer

Creating an account, setting it up and editing 8

• How to create a Service Provider account in Stebby? What are the terms for joining?
• I created the Service Provider's account, but it can not be found from the search?
• How to add and edit Services and Service groups?
• How to change the information of the Point of sale (POS)?
• How to choose and change the Service Provider account's Package?

See all 8 articles

Selling services 8

• How to use the cashier system in Stebby?
• Where can I see the history of services sold?
• Why won't I receive the personal information of the customer and can I get to know who bought the ticket?
• How to extend pre-purchased tickets?
• It is not possible to sell a service. What could be the reason?

See all 8 articles

Tax exemption 0

Withdrawals, service fees, API and integration 2

• How can I withdraw money to my company's bank account and what are the service fees?
• How to activate API and add/change the codes of the service in Stebby?

Using the system 3

• Discounts
• Monthly and quarterly campaigns/sales
• How can I close my Service Provider account?

Employees and compensations 7

• How to use Stebby? Instructions for the company group's administrator
• How can I add employees?
• How to change the employees’ compensation or add the compensation manually?
• How can I create a compensation plan?
• How to add multiple administrators?

See all 7 articles

Billing 4

• How is the service fee set up?
• When does a company receive an invoice about the usage of services in Stebby?
• How to add money to the company’s account and set the proforma invoice to the company’s email?
• E-invoice

Receipts related 1

• How does compensation for receipts work?

Transactions and reports 2

• How can I see the history of the employees' compensation transactions?
• Tax exemption report

Varia 4

• Can the compensation also be used by friends and family?
• How to add an exception for buying a ticket for an event?
• How to purchase Stebby gift card as an Employer?
• How can I close a Company account?

Stebby for a Regular user 9

• Username - what is it and how to change it?
• Password - how to change or restore it?
• Personal identification code - how to add it and why?
• How can I add money to my personal account? What to do when the money has not been transferred to my Stebby account?
• My employer has registered my account, but I don't have the account details. What to do?

See all 9 articles

Join your company 6

• How can I join my company's group in Stebby?
• My balance is 0€. Why and what to do next?
• How do I accept the invitation to join the company's group?
• I was removed from my company's group. What happens to my Stebby account?
• My account received compensation. What does this mean?

See all 6 articles

Buying services 10

• How can I use my compensation provided by my employer in Stebby?
• How to recognise services with tax exemption in Stebby?
• When does my ticket expire?
• How can I return a ticket?
• What to do after purchasing a ticket from Stebby?

See all 10 articles

Receipts 3

• How to add a receipt?
• Why haven't I received the money for my receipt?
• I was notified that my receipt needs changes to be made. What should I do?

Other 5

• I can't find a certain Service Provider/Event Organizer from Stebby - what to do?
• How to use the Training Diary in Stebby?
• How to purchase and redeem a Stebby gift card?
• How to register to an event?
• What to do after registering for an event through Stebby?

How to add an event? 3

• How to add an event?
• I created an Event Organizer's account, but it can not be found from the search?
• How to create ticket templates and sets?

Registrations 3

• How can I see the registered participants?
• Why can't people register for my event, if the Events category is compensated for them?
• How to cancel or make changes to registrations?

How to make changes to an event? 2

• How to cancel an event?
• How to make changes to an event?

Other 2

• How can I withdraw money to my company's bank account and what are the service fees?
• How to make my event stand out in Stebby?